TrueClime LLC ("TrueClime," "we," "us," or "our") is committed to providing a website experience that is accessible and usable for as many people as reasonably possible, including people with disabilities.
We believe building-performance information should be available in a clear, professional, and usable format. Accessibility is part of that commitment.
TrueClime's goal is to make its website reasonably accessible and usable in accordance with commonly recognized digital accessibility practices, including the Web Content Accessibility Guidelines ("WCAG") 2.2, Level AA, where reasonably achievable.
Accessibility is an ongoing process. We continue to review and improve our website as technologies, standards, content, and user needs evolve.
TrueClime and its website developers may use reasonable measures designed to improve accessibility, including:
TrueClime intends to periodically review its website and address accessibility issues that are identified through internal review, user feedback, developer review, or reasonable third-party evaluation.
Because the website may change over time, some content or features may not always fully conform to every accessibility guideline at every moment. We will make reasonable efforts to improve accessibility where issues are identified.
Some parts of the website may rely on third-party tools, plugins, embedded content, analytics services, forms, maps, social media links, payment tools, scheduling tools, hosting services, or other third-party technology.
TrueClime does not fully control all third-party systems or content. While we aim to work with vendors and tools that support accessibility, we cannot guarantee the accessibility of third-party platforms, embedded content, external websites, or third-party services.
Links to third-party websites are provided for convenience only. TrueClime is not responsible for the accessibility, content, security, or privacy practices of third-party websites.
Some PDFs, images, graphics, diagrams, videos, presentations, downloadable files, archived materials, or legacy content may not be fully accessible.
If you need information from a file or visual element in an alternative format, please contact us. We will make reasonable efforts to provide the information in a format that is usable for you.
TrueClime does not rely solely on automated accessibility overlays or widgets as a complete accessibility solution. Automated tools may assist with certain functions, but they do not guarantee full accessibility or usability for all users.
We aim to address accessibility through reasonable design, development, content, and remediation practices.
If you experience difficulty accessing any part of the TrueClime website, or if you need information in an alternative format, please contact us.
Please include as much detail as possible so we can better understand and address the issue, including:
TrueClime LLC
Phoenix, Arizona
Email: chait@trueclime.com
Subject line: Accessibility
Request
We will review accessibility requests in good faith and make reasonable efforts to respond in a timely manner.
TrueClime aims to acknowledge accessibility-related requests within a reasonable time after receipt. Response timing may vary depending on the nature of the request, the complexity of the issue, developer availability, third-party technology, and whether additional information is needed.
If immediate access to specific information is needed, please state that clearly in your message.
If a website feature, document, image, form, or other content is not accessible to you, TrueClime will make reasonable efforts to provide the requested information or functionality through an alternative method, where practical and legally required.
Alternative access may include, where appropriate:
Although TrueClime strives to improve website accessibility, we cannot guarantee that every page, feature, document, file, third-party tool, device/browser combination, or assistive-technology configuration will be fully accessible at all times.
Nothing in this Accessibility Statement guarantees uninterrupted access, error-free operation, complete conformance with any specific accessibility standard, or compatibility with every assistive technology, browser, device, operating system, or user setting.
This Accessibility Statement is intended to communicate TrueClime's accessibility efforts and provide a process for feedback and assistance. It is not intended as, and shall not be construed as, an admission that the website is subject to any particular law, regulation, standard, or legal requirement, or that the website is currently noncompliant with any law, regulation, or standard.
TrueClime may update this Accessibility Statement from time to time. Updates will be posted on this page with an updated effective date or last updated date.
Please also review our: